This is an online automotive information provider of a detailed information on complaints, defects and recalls for Mercedes benz E500 2004 service brakes. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Mercedes benz E500 2004 service brakes and complaints other owners have filed.

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2004 Mercedes benz E500 Service Brakes Problems, Complaints and Defects

Issue ID	1089665
Internal NHTSA #	10615041
Manufacurer	Mercedes-Benz USA, LLC.
Brand	MERCEDES BENZ
Model	E500
Model Year	2004
File date	02/07/14
Component	SERVICE BRAKES
Product type code	VEHICLE
Description of the problem	While my wife was driving the vehicle at approximately 45 mph the dash warning system turned bright red with the following message, brake malfunction, stop the vehicle. She tried to apply the brakes but the brake system had completely failed, she had no brakes. She let off the accelerator to help slow the vehicle as she slowed down she pulled onto the shoulder of the road and the slowly applied the emergency brake to bring the vehicle to a stop and shifted it into park. She then shut the vehicle off and cycled the ignition key. There was no longer the red warning light or message displayed and when testing the brakes everything was functioning normal again. She then slowly drove the vehicle home. I then researched the symptoms online and found many complaints for this exact complaint. I found where the sbc (sensotronic brake control) unit had a safety recall (2005070007) along with an extended warranty of 10 years with unlimited mileage. I then contacted mbusa customer service and was advised to take the vehicle to my local mb dealer. The vehicle was taken to the mb dealer on 7/14/14 to be checked. The dealer service adviser advise that the sbc unit was defective and needed to be replaced. I was given an estimate of 1851. 00 to complete the repairs due to the fact that my vehicle had passed the 10 year warranty extension. My vehicles in service date is 4/20/04, so it is now past the 10 year warranty by 2 1/2 months. I then contacted mbusa for post warranty review on 7/15/14. I was contacted by [xxx] from mbusa on 7/16/14 but was not able to make actual contact until 7/18. 14. She indicated that she would to discuss with the local mb dealer service manager to review the needed repairs. [xxx] called back on monday morning 7/21/14 to advise me that after talking to the service manager along with the regional manager no financial assistance would be extended. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
Vehicle Mileage at Failure	140510
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	BAKERSFIELD, CA
VIN pattern	WDBUF70J34AXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	8
Drive train type
Transmission type
Vehicle speed	45
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WBA7G8107JG785226 KL1GM5EU6GB500469 2T2BK1BAZAC012650 MBHZCDESKTH643864 5TDDK3DC4ES075418 1ZVFT82H055241454 SALLAAAG3BA575797 WMW11DJ0702V14307 SB1ZS3JE60E362614 WBA31BH06PCL20407 WF0UXXLTRUBE84979 3VWE57BU4KM206998

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2004 Mercedes benz E500 Service Brakes Problems, Complaints and Defects, Recalls and Failures

2004 Mercedes benz E500 Service Brakes Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?